Dear Princess Sunbutt,
Hoo buddy…
I decided to sleep in this morning and take my time getting ready. The only panels I was interested in started in the afternoon, so I figured I’d go and meet with the agents in the autograph room. But first, I thought I’d go find Drawponies since I finally knew who he was.
*The con store was moved to reg and I noticed Snowflake suddenly had a security radio and a very serious expression.*
We had a short conversation, and I thought I’d swing by Mr Price’s table since it was empty, unfortunately he was in a bad mood, so I left him alone.
*I noted the new format for scheduling the panel rooms and a notice that autographs were going to be discounted and paid in cash, at this point I began to suspect something was wrong.*
I moved into the autograph room and noticed how empty the room was, someone made a joke about them having a Vegas night. Dietz was also wearing a security radio. I asked one of the agents I met yesterday if something had changed since yesterday. She said that it had, but didn’t elaborate. I tried to ask Dietz what had happened, but he also wouldn’t tell me. I decided at this point that it wasn’t my problem and went to the panel to catch the end of it.
At the end, Final Draft made a comment about helping out the convention, specifically mentioning #LasPegAssist. At this point I knew something was definitely very wrong since people were scrambling about throughout the panel. I left the room (passing in front of the live stream camera), then offered to help both Dietz and at the reg table, both told me they had things pretty much under control. *They didn’t.*
I decided to do my own research and Googled “LasPegAssist” and came across the EqD article. Around this time, Klisk texted me asking if I was okay. He’d seen my face on the stream. I realized that this was really bothering me and that I couldn’t just let it go. I decided to plunge myself down the rabbit hole by insisting that I shadow Dietz. Feulner told me that I could so long as I could keep up. I reminded him that I was on staff at BroNYCon Jan.
Having come in halfway, I’m not sure what had happened so far, but people were trying to figure out how to handle programming. A bunch of changes were made to the revised schedule to solve some issue but when they were communicated to others it created new issues. We ran back and forth talking to other paniced other con staffers, eventually it was decided that Deitz was going to assist the guests with their travel arrangements.
*From what I understand, the command structure of the whole event fell apart sometime the night before. I was never able to find out who was in charge of the reorganization effort. My best guess is that there was no real command structure and people were focusing on what they considered to be important problems needing immediate attention, with a few people in relatively higher positions. Also, whatever arrangements had been made regarding con comped services to anyone were no longer in effect.*
We spent some time talking to the guests one by one to figure out their flight time and whether they were checked out of their room. We then asked them when they wanted to be shuttled to the airport in 3 seperate time slots.
*I actually never found out what became of this, but I didn’t feel too good about it. We kind of jumped around based on who came to mind at the time. We also only spoke to one of the agents who talked of arranging a taxi for his represented talent. It wasn’t guaranteed at the time, but we immediately gave their slots to others. I believe eventually they were all taxied to the airport, at least I sure hope they all got there okay.*
Around 2 we started moving some of the VAs to the panel room as per the revised schedule. Ms Oliver requested water, and I was finally asked to help. I decided to take this time to find out who was running things. I went back to the reg table and found the shuttle driver to be. I asked him if he was in charge and he told me he hoped not. He pointed me to the head of security, after introducing myself I asked him what they had been doing about water for the VAs, he mentioned a couple of security guys I didn’t know. When I asked where they’d be he radioed for them with no response. Someone mentioned that they may be with Ms Strong who at the time was being driven to the airport. He told me that they were buying the water at the store in the hotel because of the reduced rates. I asked if they’d been paying for them out of pocket and he confirmed that they were. So much for lunch that day… I bought 8 liters of water and brought them to the panel room.
*My fears of no structure were confirmed. Also I never found out what became of the water either. Only 2 VAs accepted some at the table, I left 3 at the foot of it and 3 others were taken somewhere else.*
I eventually found Dietz again and we moved back to the panel room. Around this time, we heard that the hotel was planning to lock us out and confiscate anything left in the rooms at 5pm. We started looking for room staffers to let them know to start packing things up. The artists and musicians overheard as well, there was a concern about the instruments and we needed a non comped room to store them. I offered my room as a temporary solution since I was leaving at 10pm.
*To be continued, I’m now boarding my flight home.*
